Chromebook Insurance

Dear Parent/Guardian,

I am writing to inform you of our Chromebook insurance offer. As a school, we are extremely proud that we have been able to loan every child a Chromebook to assist in their everyday learning. Your child is responsible for keeping their Chromebook safe; however, we know that accidents can happen. Last year, a number of Chromebooks were accidently damaged, some beyond repair with significant cost to parents. Whist we have secured a repair discount with local firm CASEC Computers in Skewen, repair costs are still significantly higher than the cost of insurance, for example:

  • Broken/Smashed screen repair £100 – £130 depending on model
  • Hinge replacements £45
  • Restore £35
  • Keyboard replacements £30-45 depending on model

Please note these prices are only a guide provided by CASEC and are susceptible to change at any time.

Therefore, to support families, we highly recommend that you take out insurance on your child’s loaned Chromebook. You may wish to source your own insurance or add the device to an existing house insurance policy. Alternatively, we have partnered with the company EDDE Education to provide you with the option of insuring your child’s Chromebook against accidental damage. You can purchase this insurance by clicking this link You will need the Chromebook make and serial number to register the device. To identify which type of Chromebook your child has please refer to the sheet titled: How to identify your Chromebook and location of serial number (attached). Please note that the portal will be open until 28th October, 2022. This will re-open annually to enable you to update a policy or to take out new insurance.
Pricing of the insurance at the time of writing is:

Chromebook AD&T Insurance, no excess (this must be paid in full).

  • 1 Year policy – £25.50 Code: DCS1-1

The insurance is excellent value with two successful claims permitted for any device in a rolling 12-month period. This will commence from the date of the first successful incident.

If you opt to take out one of the above policies, it is important that your child knows how to keep their equipment safe. It is imperative that they follow these guidelines so that EDDE can fix their equipment if an accident does happen:

  • All Chromebooks must be in a protective case at all times even when not in use at school or at home. Refer to the EDDE website which provides further information and guidance on suitable protective cases. A case must be purchased before you can take out the insurance.
  • When Chromebooks are being transported in a school bag they cannot be in the same compartment as a water bottle.
  • It is important to keep your equipment protected as wear & tear of the equipment is not covered. For example, if a button should fall off without any impact or other visible damage this would not be covered.

Once you have signed up, all claims must be made through EDDE Education and not via the school. Uninsured devices will unfortunately not be replaced by the school and it will remain the responsibility of the parent to repair or replace the Chromebook as outlined in the terms and conditions for consent of receiving a Chromebook from Dŵr y Felin Comprehensive School. If you wish to use CASEC Computers for repairs on uninsured devices, mention Dŵr y Felin to receive a 10% discount.

Thank you for your continued support of the school as we look to provide the best learning experiences for your child.

Yours sincerely,

P J Peet

Letter to parents – Chromebook Insurance

DCS Insurance 2022 – version 2

Guidance on identifying Chromebooks

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